Levi & Korsinsky, LLP is investigating potential claims against Fitbit, Inc. related to the inability of the Fitbit “Charge HR” and “Surge” fitness watches to consistently and accurately measure heart rates. Fitbit heavily promotes the heart rate monitoring feature on the Charge HR and Surge products, including statements such as “Every Beat Counts” and “Know your Heart” in its advertising materials. However, many consumers have complained that the monitors are inaccurate during high-intensity workouts. This may be dangerous to users who rely on the inaccurate heart rate readings and may cause users to unintentionally achieve unsafe heart rates.
If you purchased a Fitbit Charge HR or Surge fitness watch and noticed that it does not accurately report your heart rate during high-intensity workouts, our investigation may matter to you.
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