Levi & Korsinsky, LLP is investigating potential claims against Fitbit, Inc. related to the inability of the Fitbit “Charge HR” and “Surge” fitness watches to consistently and accurately measure heart rates. Fitbit heavily promotes the heart rate monitoring feature on the Charge HR and Surge products, including statements such as “Every Beat Counts” and “Know your Heart” in its advertising materials. However, many consumers have complained that the monitors are inaccurate during high-intensity workouts. This may be dangerous to users who rely on the inaccurate heart rate readings and may cause users to unintentionally achieve unsafe heart rates.

If you purchased a Fitbit Charge HR or Surge fitness watch and noticed that it does not accurately report your heart rate during high-intensity workouts, our investigation may matter to you.

To get more information regarding the investigation of Fitbit, Inc., without cost or obligation, please call us at 877-363-5972 or complete our contact form.

The submission of this form does not create an attorney-client relationship automatically. Any information you submit will be maintained as confidential. If Levi & Korsinsky LLP, in its sole discretion, believes that you might have a claim, Levi & Korsinsky LLP will contact you to discuss the matter and whether to establish an attorney client relationship.


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