Levi & Korsinsky, LLP is investigating unfair automatic renewals of consumer subscriptions for products and services. These automatic renewal charges often come as an unpleasant surprise to consumers who did not knowingly authorize the repeat charges. California and some other states give consumers certain protections against such unfair auto renewals. For example, in California, companies billing consumer accounts automatically for products and services must give clear and conspicuous notice of the automatic renewal, provide cancellation instructions and obtain their customers’ consent before they can automatically renew a subscription and charge a customer’s account.
If you received surprise charges on your account for a subscription that was automatically renewed without your consent, let us know. Our investigation may matter to you.
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