eHealth, Inc. Loss Submission Form

The complaint alleges, in part, that: 1) statements made by defendants gave investors the false impression that the commission receivables reported by eHealth had no associated costs; and 2) the Company failed to disclose that eHealth in fact had additional operating expenses that it must incur in order to retain customers and keep them from cancelling their policies within the first year. These costs included the cost of providing “customer care service,” and these operating costs had to be offset against any commissions receivable.